A Week In The Life Of...
Ski Representative
...Ski Representative
Transfer Day
Your day starts with the departure transfer, picking up all the guests who are leaving resort.
The average transfer could be at least 2-3 hours so no sleeping on the coach.
Transfer speeches explaining exactly what will happen at the airport.
May spend a good few hours at the airport waiting for your flight.
Arrival transfer - the most important 2 hours of the week for reps.
Selling to guests on the coach - usually 50 guests but could be more on a double-decker must be completed by arrival into resort.
Large amounts of cash / card sales which you are responsible for!
On arrival into resort see guests into accommodation then meet manager to hand over paperwork and cash.
Follow up any guests not sold to in resort. Usually finish after midnight.
The Day After Transfer Day
Up early, around 6 to deliver lift passes, book ski school lessons and do visits in ski hire shop.
Finish (hopefully) around 11, and then chance to ski (unless you're ski guiding guests!).
Welcome meeting 6 - 8 - the second most important 2 hours of the week for reps. Selling après ski events (entire après programme designed and run by rep team in resort).
Different resort types run different events, but some examples could be quiz, bar crawl, tobogganing, curling, bowling, ski away day etc. Hand over cash to manager from welcome meeting sales.
The Rest of the Week
Daily visits every evening and most mornings in hotels / ski hire shop / gondola stations / wherever you can see the most guests.
Solving problems, answering questions, dealing with queries, promoting midweek après events. Ski guiding, running après ski events, dealing with guest injuries etc. Accompanying paperwork.
You'll get a day off!
Towards the end of the week you'll be preparing and delivering departure details and making up welcome packs for the new arrivals.
Work Hard, Play Hard
It's a cliché but it's accurate. The weekends in particular are very hard work, but doing a good job over those two days will make the rest of the week easier.
Most resorts have a team of reps and properties staff from Thomson/Thomson/First Choice, as well as the other operators. It's a very social job.
Ski probably four days a week, sometimes more and sometimes less.
Your day starts with the departure transfer, picking up all the guests who are leaving resort.
The average transfer could be at least 2-3 hours so no sleeping on the coach.
Transfer speeches explaining exactly what will happen at the airport.
May spend a good few hours at the airport waiting for your flight.
Arrival transfer - the most important 2 hours of the week for reps.
Selling to guests on the coach - usually 50 guests but could be more on a double-decker must be completed by arrival into resort.
Large amounts of cash / card sales which you are responsible for!
On arrival into resort see guests into accommodation then meet manager to hand over paperwork and cash.
Follow up any guests not sold to in resort. Usually finish after midnight.
The Day After Transfer Day
Up early, around 6 to deliver lift passes, book ski school lessons and do visits in ski hire shop.
Finish (hopefully) around 11, and then chance to ski (unless you're ski guiding guests!).
Welcome meeting 6 - 8 - the second most important 2 hours of the week for reps. Selling après ski events (entire après programme designed and run by rep team in resort).
Different resort types run different events, but some examples could be quiz, bar crawl, tobogganing, curling, bowling, ski away day etc. Hand over cash to manager from welcome meeting sales.
The Rest of the Week
Daily visits every evening and most mornings in hotels / ski hire shop / gondola stations / wherever you can see the most guests.
Solving problems, answering questions, dealing with queries, promoting midweek après events. Ski guiding, running après ski events, dealing with guest injuries etc. Accompanying paperwork.
You'll get a day off!
Towards the end of the week you'll be preparing and delivering departure details and making up welcome packs for the new arrivals.
Work Hard, Play Hard
It's a cliché but it's accurate. The weekends in particular are very hard work, but doing a good job over those two days will make the rest of the week easier.
Most resorts have a team of reps and properties staff from Thomson/Thomson/First Choice, as well as the other operators. It's a very social job.
Ski probably four days a week, sometimes more and sometimes less.
