Job roles

Assist the resort maintenance man in all resort jobs.
Being entirely in charge of the good running of the hotel, take ownership of the property and report any maintenance issue.
Complete you maintenance log every day to ensure that customer's needs are met, and all reported issues are fixed within 8 hours.
Being on call 24 hours a day, 7 days a week in case of emergency.
Having knowledge in plumbing, electrics, building.

Maintenance Management
Being entirely responsible for the running of all area regarding the hotel maintenance, e.g. swimming pool, boiler rooms etc. Accountable for organisation of your area, maintenance store
Understand & adhere to all company policies & procedures.

Quality Assurance/Customer Service
Manage and deliver all products to the customer.

Communication
Keep Hotel Manager and all staff informed on all relevant updates using varied methods of communication.
Escalate or communicate to Hotel Manager all issues deemed fit or which cannot be resolved by you.

Incident Management
Manage all incidents in line with company procedures.

Good knowledge of the company processes/procedures and of in resort operation.
Customer Focus.
Communication Skills.
Accountability.
Making decisions.

Any additional relevant information
Constantly seek out efficiencies to prove return on overhead.
Ability to balance service versus costs.

Technical Skills 1: Team-worker and Takes ownership of their role.
Technical Skills 2: Leading and inspiring across hotel and resort teams.
Technical Skills 3: Fluent with company policies, procedures, to enable management with minimum direction.
Technical Skills 4: Appropriate maintenance skills.