Job roles
Bar host
Job description
Reporting directly to the bar manager or supervisor you will be required to support & promote theme nights and events. To control the security of cash, stock, and premises whilst on duty.
Promote added value sales of food, merchandise etc where available. Daily and weekly cleaning duties.
Promote added value sales of food, merchandise etc where available. Daily and weekly cleaning duties.
Key accountabilities & responsibilities
Product
Be aware of the range and style of products in the bar and advise guests of options available.
Customer Service
Providing a welcoming environment to maximise sales.
Communicate with guests in a friendly and appropriate manner.
Local Authorities and Health & Safety - Adhering to Local Authority regulations, and company and local hygiene policies.
Financial Contribute to the meeting of set financial targets and maximising turnover.
General other duties as and when required.
Be aware of the range and style of products in the bar and advise guests of options available.
Customer Service
Providing a welcoming environment to maximise sales.
Communicate with guests in a friendly and appropriate manner.
Local Authorities and Health & Safety - Adhering to Local Authority regulations, and company and local hygiene policies.
Financial Contribute to the meeting of set financial targets and maximising turnover.
General other duties as and when required.
Key skills, knowledge, experience and competencies
Role Specific Competencies
Very strong customer service skills.
Highly motivated and organised individual.
Basic understanding of accounting procedures.
Person Specification
Bar experience.
Independent - lived away from home.
Customer service experience.
Some experience of working long/unsociable hours.
Core Competencies
Determined to succeed.
Be flexible and adaptable.
Strive to do better.
Team worker.
Takes ownership of their role.
Very strong customer service skills.
Highly motivated and organised individual.
Basic understanding of accounting procedures.
Person Specification
Bar experience.
Independent - lived away from home.
Customer service experience.
Some experience of working long/unsociable hours.
Core Competencies
Determined to succeed.
Be flexible and adaptable.
Strive to do better.
Team worker.
Takes ownership of their role.
4 Key technical skills (assessment criteria)
Technical Skills 1: Restaurant & extensive Bar experience.
Technical Skills 2: Customer service experience.
Technical Skills 3: Experience of working in a hotel/restaurant environment.
Technical Skills 4: Team work and communication skills.
Technical Skills 2: Customer service experience.
Technical Skills 3: Experience of working in a hotel/restaurant environment.
Technical Skills 4: Team work and communication skills.
